Answering the XenMobile Question: Do I need a NetScaler?

So I see this question from clients who have been exploring the XenMobile suite..and sometimes the answer comes as a surprise, sometimes not. So I thought I would lay it out here because I couldn’t find a clear answer out there, so I know the average Citrix Admin can’t either.

Short answer: Yes

Long answer: Maybe…lets explore..

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The Citrix Support Tool Half of You Don’t Use (but should)

The Citrix Support Tool Half of You Don’t Use (but should)

This is my followup post to a poll I did inquiring about people’s usage of Citrix Tools as a Service (TaaS), also known as Citrix AutoSupport, Citrix Predictive Support, or whatever you care to call it. I was drawn to this subject by a conference call I sat in on with other Citrix partner organizations that had quite a few technical people on the call. Yet, surprisingly, when they did a quick poll about Tools as a Service almost 70% didn’t use it or didn’t know about it. I honestly thought, “This can’t be right”, so I ran a similar Continue reading

Tips From the Field: Office 2013

If you have XenApp, chances are you have Microsoft Office in XenApp..its a popular combination. Well Office 2013 is in full swing and if you want to save time and headache with installing it and wondering “What do I configure?”, this expanded Tips From the Field post is for you.

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Tips From the Field: IBM iSeries Client Access

*Disclaimer – I am not an AS400 guy. I just know this problem in publishing client access via XenApp published applications and this is one way to tackle it.*

If you have an AS400 and are wanting to grant access via Citrix XenApp as a published application, here’s a quick tip on setting up a universal workstation (.ws) file. I’m assuming you use some sort of individual session name on the 400 side so you can identity who is connecting.  Continue reading

Tips From the Field: Google Chrome

If you have a client or you yourself are wanting to install Google Chrome into your Citrix XenApp environment and are struggling with setting it up there are a few tips you should know. In my search these aren’t all readily available and consolidated, they also require some digging to find and sort out so hopefully this post can get you off on the right foot with all the information in one spot. Continue reading