Answering the XenMobile Question: Do I need a NetScaler?

So I see this question from clients who have been exploring the XenMobile suite..and sometimes the answer comes as a surprise, sometimes not. So I thought I would lay it out here because I couldn’t find a clear answer out there, so I know the average Citrix Admin can’t either.

Short answer: Yes

Long answer: Maybe…lets explore..

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The Citrix Support Tool Half of You Don’t Use (but should)

The Citrix Support Tool Half of You Don’t Use (but should)

This is my followup post to a poll I did inquiring about people’s usage of Citrix Tools as a Service (TaaS), also known as Citrix AutoSupport, Citrix Predictive Support, or whatever you care to call it. I was drawn to this subject by a conference call I sat in on with other Citrix partner organizations that had quite a few technical people on the call. Yet, surprisingly, when they did a quick poll about Tools as a Service almost 70% didn’t use it or didn’t know about it. I honestly thought, “This can’t be right”, so I ran a similar Continue reading

Citrix Tools as a Service (TaaS) Usage Poll

I was on an alarming call a couple of weeks ago with quite a few Citrix administrators and consultants who didn’t know or use TaaS. I wanted to conduct my own quick poll and see if my results reflect that small sampling from the call. Please participate and share on your various social networks!

Tips From the Field: Citrix Receiver (mobile) Connection Error

**UPDATE** This issue has been corrected as of Receiver 5.9 for iOS**

So I’ve been running into this problem now a few times over the past couple of weeks and wanted to get the word out. Apparently the timing is just right and people who put SSL certificates on their NetScaler Gateway, Secure Gateway, or CAG are hitting that refresh cycle and renewing their SSL certificates and a lot of times it appears that went well…UNTIL they test and realize their mobile devices can no longer connect and are getting a generic “Connection Error. Citrix Receiver could not establish connection with the remote host/server”. If this is you..then read on..

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Citrix StoreFront Beacons Explained

Beaconing is one aspect of StoreFront and Receiver that I get asked about frequently. Oddly enough, it’s also one of the few pieces that I get questions on from both clients AND colleagues who are working on understanding them. So this blog post will hopefully help those who may not fully understand beacons by answering these three things: What it is, Why its important, and How it works.

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